Staff
Kære besøgende
I forbindelse med omstruktureringen af AU skiftede instituttet navn fra Institut for Matematiske Fag til Institut for Matematik.
URL'en for vore websider passer derfor ikke længere med navnet på instituttet. Alle vore sider og aktiviterer føres derfor videre på andre sites. Opdater venligst dine bookmarks.
I stedet for ét samlet site har AU vedtaget at alle institutter skal deles ud på (mindst) 3 separate sites (alt efter målgruppe). Man vil derfor fremover kunne finde Matematiks sider via:
- math.au.dk - vort eksterne site
- math.medarbejdere.au.dk - vort site vedr. informationer til egne medarbejdere. Sitet er en del af den portal AU allerede har opbygget med informationer rettet mod medarbejdere.
- studerende.au.dk/matematik - er portalindgangen for studerende, denne skulle gøre det nemmere for studerende at finde rundt på tværs af studier.
In general all support questions should go to the NFIT HelpDesk, which can be reached by email, phone and in person (see the link above).
In several cases you can also contact Lars Madsen, see below, who can either help immediately or send you on to the NFIT HelpDesk og the AU IT HelpDesk if needed.
Department problem solver and tool maker
Requesting help
In order to get help you can Email/Phone Lars Madsen or Email/Phone the NFIT helpdesk (both within normal hours). Lars may ask you to contact the helpdesk instead if he cannot help.
Note: If you are working from home, and you contact the helpdesk, please inform the helpdesk as to how the supporters can contact you.
Contacts at NFIT
The following person is our primary contact within NFIT (the Faculty IT department)
Michael Kjærgaard Sørensen
Email: mks@science.au.dk
Office: bldg.-5346 025
Phone: +45 2899 2303
Mobile: +45 28992303
Asking good questions
In order to provide the best help, it is a good idea if you are quite specific when you ask questions. That is consider specifying:
- If you have a problem with a terminal, specify which server you are logged into (it may have a problem)
- If you have a problem with email, specify how you access your email. Does the webmail work? If so it may be a problem with your mail client, so specify which client you are using.
- Please note that we (IMF/NFIT) does not have anything to do with the AU webmail, i.e. the post.au.dk if they have problems you need to contact the AU IT helpdesk.
- All in all the more details you can provide the better help we can give you.